36 year old Comfort Mufutau has lamented unauthorized debits of N215,000 from her GTBank account for purchase of recharge cards via Jumia Nigeria. She had wanted to transfer N5,000 to someone via GTB mobile when she discovered her account had been emptied.
She immediately approached GTB branch in Sango, Ogun State to lodge a complaint and requested her statement of account. She discovered from the account statement that the money was used in purchasing recharge cards on Jumia, which transactions she never initiated.
Mufutau said all efforts, including blocking her account, to prevent the N215,000 booked debit from going through proved abortive. She alleged that porosity of the bank’s system contributed to the unauthorized debits. She has petitioned the head, legal department, GTB and the Area F Police Command in Ikeja, Lagos State.
In response, the Assistant Commissioner of Police, Area F, John Ali-Zongo, has petitioned the Head of Legal Department, Jumia Nigeria, on 20 Oct 2021, over the case. However, Comfort Mufutau is yet to recover her money till date.
SOURCE: The PUNCH Newspaper